17. System Maintenance Training Guide - Version 1 Home | Full Training Guide     
image.gif
Maintain Contact Methods
Purpose of application is to set up new or update existing contact methods (e.g. email, fax). These methods can be then utilized by applications, such as, Maintain Warranty Reps. For details, see Maintain Warranty Reps section of Warranty training guide.
ON THIS PAGE
Reviewing/updating existing contact method
Setting up a new contact method
Reviewing/updating existing contact method
  1. Open Maintain Contact Methods application.
  2. Select a contact method from the drop down list and click .
  3. Review the Contact Method Information and Update Control sections of the form and make any necessary adjustments.
  4. When you are done, click .


Back to the top
Setting up a new contact method
  1. Open Maintain Contact Methods application.
  2. Enter a new contact method ID and click .
  3. Fill out Contact Method Information section of the form.

    FORM FAQ
    Contact Method ID A unique ID used to identify the contact method (e.g. fax, email).
    Contact Method Status Current contact method status (e.g. active, inactive).
    Can Transmit By This Method Even though the contact method might be active, it might not be transmissible. Make your selection accordingly; select Yes or No.
    Transmission Target Type Select transmission type (e.g. email, fax).
    Short Description Short description can be entered here.
    Long Description Any extra comments can be entered here.

    To activate contact method in one or more division(s), fill out Update Control section of the form by selecting all applicable divisions:

    All contact methods set up in this application are utilized by several applications, such as, Maintain Warranty Reps:
  4. When you are done, click .


Back to the top
Updated July 11, 2014