20. Lead Management Training Guide - Version 1 Home | FAQ | Full Training Guide     
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20.21 Maintain Lost Buyer Reasons (Division)
Purpose of application is to activate/deactivate reasons for losing a buyer in the division. Model types are initially set up at a corporate level via Maintain House Model Types (Corporate) application. For details, see Maintain House Model Types (Corporate) section of this training guide.
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20.21.1 Reviewing/updating existing reasons for loosing a buyer at the divisional level
20.21.2 Viewing a list of all reasons for losing a buyer
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20.21.1 Reviewing/updating existing reasons for losing a buyer at the divisional level
Step Action
1. Open Maintain Lost Buyer Reasons (Division) application.
2. Select a reason for losing a buyer from the Select An Existing Lost Buyer Reason drop down list and click .
3. To activate/deactivate the reason in your division, select appropriate status from the Status drop down list.
4. When you are done, click .
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20.21.2 Viewing a list of all reasons for losing a buyer
Step Action
1. Open Maintain Lost Buyer Reasons (Division) application.
2. Click .
3. A list of all reasons is displayed. In the example below, we can see that all reasons are active in current division.

To activate/deactivate the reason in your division, click and modify the status.
4. When you are done, click .
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Updated April 4, 2013