20. Lead Management Training Guide - Version 1 Home | FAQ | Full Training Guide     
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20.7 Maintain Heard About (Division)
Purpose of application is to activate/deactivate sources of referral (how did you hear about us?) in the division. These are initially set up at a corporate level via Maintain Heard From (Corporate) application. For details, see Maintain Heard From (Corporate) section of this training guide.
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20.7.1 Reviewing/updating existing sources of referral at the divisional level
20.7.2 Viewing a list of all sources of referral
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20.7.1 Reviewing/updating existing sources of referral at the divisional level
Step Action
1. Open Maintain Heard About (Division) application.
2. Select a source of referral from the Select Heard About drop down list and click .
3. To activate/deactivate the source of referral in your division, select appropriate status from the Status drop down list.
4. When you are done, click .
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20.7.2 Viewing a list of all sources of referral
Step Action
1. Open Maintain Heard About (Division) application.
2. Click .
3. A list of all sources of referral is displayed. In the example below, we can see that all sources of referral are active in current division except for the last displayed record.

To activate/deactivate the source of referral in your division, click and update the status.
4. When you are done, click .
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Updated April 4, 2013